HOW ARE WE DOING?
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Hulk was awesome! Great customer services!
We were headed to Thomasville from Tallahassee and my car died on the way. After realizing we actually needed a tow instead of a jump start, the estimated wait time was two hours due to staffing and business. Damien arrived MUCH quicker and was so helpful and professional. Damien was truly a lifesaver and went above and beyond to help us. I would definitely recommend Royce’s Towing with staff like Damien (Liberty towing), he really made our experience better given the circumstances.
Huck was very kind and professional! He went out of his way to ensure my car was taken care of and my peace of mind was settled when it got to its destination!
We have used Royce's on multiple occasions when our trucks have gotten stuck. The ladies in the office are so kind and helpful and the driver's get to you and get you taken care of so quickly. Our driver Damien winches us out and got us back to work in no time!
Running a business the last call you want to get is that your delivery truck is stuck in South Georgia clay! The ladies with dispatch were so helpful. Damien did a great job getting to us in a timely manner and pulling our truck out and allowing us to get back to work. We will only use these guys anytime we need a tow or winch out!
Royce’s had someone at my location in less than an hour! Alen was so friendly and professional!
This is the best tow experience ever. I was down and out truck stuck and sliding off the road and none of the other wreckers cared. One guy answered and hung up in my face that was from colquitt ga after stating he wasn’t available without me getting a word in. Katie with Royce answered and sent two very nice guys (Steven and Tyler to my Rescue). Very professional and made my disaster to a very good ending.
I want to very much thank The drivers Tyler and Steven And the dispatch Katie. Awesome people
This company was the light at the end of a long, dark tunnel. After 48 hours or waiting for AAA to dispatch someone to tow my car(AAA) never showed. A reputable automotive company suggested Royces. From the first call, the customer service was professional and made me wish I had called sooner. Gator is the BEST, he was so efficient and truthful. He informed me when I called that they were swamped, but to call him back after1. I called and he could help me, I was overcome with emotions. True to his word he would have my car on the truck by 2. Huck, was so patient, and handled my baby with such care. Kudos to Huck. The way he treated my car, shows that he loves his job and people too. I programmed Gator’s number in my phone and I will be passing the number to anyone who needs a tow. Keep up your out of this world service. I wish I could give more stars, you made me believe in people again.
Hulk was very patient and professional!! Thank you for your professionalism and mannerism in my difficult time!! Royce is always my go to and you confirmed one of the reasons why!!
Huck, Thank you so must for your service. Ive never meat someone so dedicated to what they do. You are truley a blessing. Next time i need a tow I hope your the one to do it you are very respectful and patient. Thanks